“Can do” and “Can’t Do”
When it comes to work most employers and/or customers look for people who have a ‘can do’ attitude. Try to view new tasks and hurdles as positive challenges to overcome. If you feel you have been asked to move a mountain don’t just sink into misery at the enormity of the task, just start moving stones.
If the task truly IS impossible then you will soon see, but at least you will be able to tell your employer or your customer (if you are self employed) that the task cannot be completed in the way they want from a standpoint of knowledge. You can discuss what went wrong and where, speaking from the high-ground of the first-hand experience you gained trying to achieve it.
From this point it is more likely that the task or service can be adapted to something more reasonable and achievable based around your own recommendations, rather than just passed onto someone else.
However, although it is important to be positive and enthusiastic, you most also be self-reflexive and able to say ‘no’ when appropriate. There is nothing wrong with saying no to people, even customers and employers, just so long as you know why you are saying no and can justify it reasonably if asked. Also, there is a difference between saying no and being combative. If you are in the right, if the task really cannot be done by you for various reasons or if the expectation upon you is simply unrealistic, you can refuse and explain why to most people without it turning into a confrontation.
Don’t be afraid to stand up for yourself, especially as it will be your neck on the line if you DO agree to do something which you know you cannot, simply because you were too nervous to say ‘no’ and explain why from the outset.
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